Policies & Shipping
KMG-FIT Shipping Policy
At KMG-FIT, we strive to provide a seamless and reliable shopping experience for our valued customers. Our shipping policy outlines the details of our shipping process, ensuring transparency and satisfaction for all orders.
1. Order Processing Time:
- Orders are typically processed within 1-2 business days from the time of purchase.
- During peak seasons or promotional periods, processing times may be extended, but we always aim to dispatch your order as quickly as possible.
2. Shipping Methods:
- We offer a variety of shipping options to accommodate your preferences and urgency.
- Standard Shipping: Estimated delivery within 5-7 business days.
3. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number to monitor the status and estimated delivery date of your package.
4. Shipping Rates:
- Shipping rates are calculated based on the selected shipping method and the destination address.
- Enjoy free standard shipping on orders exceeding a specified amount. Check our website for current promotions and offers.
5. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to prevent delays or misdelivery.
- KMG-FIT is not responsible for orders shipped to incorrectly entered addresses.
6. Shipping Partners:
- We partner with reputable courier services to deliver your orders securely and on time.
- In the event of any shipping issues, our customer support team is ready to assist you.
7. Order Modifications:
- Once an order is placed, modifications to shipping addresses or methods may not be possible.
8. Lost or Stolen Packages:
- KMG-FIT is not liable for lost or stolen packages after they are marked as delivered. Please ensure someone is available to receive the package or provide a secure delivery location.
By shopping with KMG-FIT, you agree to abide by the terms outlined in this Shipping Policy. If you have any questions or concerns, feel free to contact our customer support team (KMGFIT23@GMAIL.COM) for assistance. Thank you for choosing KMG-FIT – where fitness meets fashion with convenience.